Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
CelticKnot collects information you provide directly to us, such as when you:
- Fill out our contact form or request consultation
- Communicate with us via email or phone
- Engage our consulting services
- Visit our website and interact with our content
Personal Information
The types of personal information we may collect include:
- Name and contact information (email, phone number, address)
- Company name and business information
- Project details and consulting requirements
- Communication preferences
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our AI consulting services
- Respond to your inquiries and requests
- Communicate about our services and updates
- Process payments and manage billing
- Analyze website usage and improve user experience
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist in operating our business
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- Consent: We may share information with your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information:
- Secure data transmission using encryption protocols
- Access controls limiting who can view your information
- Regular security assessments and updates
- Secure storage of contact form submissions
- Employee training on data protection practices
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our consulting services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and customer experience
Contact form submissions are stored securely and reviewed for qualification purposes. We may retain this information for up to 3 years for business development purposes.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Unsubscribe from marketing communications
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide relevant content and services
You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date
- Sending email notifications for significant changes
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: